/* ============================================================
   Chat Widget · estilos (motor reutilizable)
   Usado por: widget en la web, vista previa del panel, página completa
   ============================================================ */
.cc-scope{
  --cc-primary:#15a3b3;
  --cc-primary-2:#0e7c8a;
  --cc-ink:#21384a;
  --cc-muted:#7d93a3;
  --cc-bg:#eef3f6;
  --cc-bot:#ffffff;
  --cc-radius:20px;
  --cc-font:'Segoe UI',system-ui,-apple-system,Roboto,Helvetica,Arial,sans-serif;
}
.cc-scope *{box-sizing:border-box}
/* Blindaje anti-desborde (cualquier móvil): ningún texto largo (URL/email/palabra) fuerza el ancho, y el cuerpo nunca hace scroll horizontal */
.cc-body{overflow-x:hidden}
.cc-bub,.cc-inline,.cc-opt,.cc-lk-tx,.cc-card,.cc-agentby{overflow-wrap:break-word;word-break:break-word;min-width:0}

/* Lanzador flotante */
.cc-launcher{position:fixed;right:calc(24px + var(--cc-offx,0px) + var(--cc-stack,0px));bottom:calc(24px + var(--cc-offy,0px));width:62px;height:62px;border-radius:50%;
  background:linear-gradient(135deg,var(--cc-primary),var(--cc-primary-2));
  box-shadow:0 12px 30px -8px rgba(14,124,138,.7);cursor:pointer;display:flex;align-items:center;justify-content:center;
  transition:transform .2s ease;border:none;z-index:2147483000}
.cc-launcher:hover{transform:scale(1.06)}
.cc-launcher svg{width:30px;height:30px;fill:#fff}
.cc-launcher img{width:100%;height:100%;border-radius:50%;object-fit:cover}
.cc-launcher .badge{position:absolute;bottom:2px;right:2px;background:#22c55e;width:14px;height:14px;border-radius:50%;border:2px solid #fff}
.cc-greet{position:fixed;right:calc(96px + var(--cc-offx,0px) + var(--cc-stack,0px));bottom:calc(34px + var(--cc-offy,0px));background:#fff;color:var(--cc-ink);padding:12px 16px;border-radius:14px;border-bottom-right-radius:4px;
  box-shadow:0 14px 34px -14px rgba(20,60,80,.4);font-size:14px;max-width:230px;cursor:pointer;animation:cc-pop .4s ease both;z-index:2147483000;font-family:var(--cc-font)}
.cc-greet b{color:var(--cc-primary)}
.cc-greet .x{position:absolute;top:-8px;right:-8px;background:#fff;border:1px solid #e3e9ed;width:22px;height:22px;border-radius:50%;font-size:13px;line-height:20px;text-align:center;color:#90a2ad;cursor:pointer}

/* Panel */
.cc-panel{position:fixed;right:calc(24px + var(--cc-offx,0px) + var(--cc-stack,0px));bottom:calc(24px + var(--cc-offy,0px));width:380px;max-width:calc(100vw - 32px);
  height:min(620px,calc(100vh - 48px));background:#fff;border-radius:var(--cc-radius);overflow:hidden;
  display:none;flex-direction:column;box-shadow:0 30px 70px -20px rgba(20,50,70,.55);font-family:var(--cc-font);color:var(--cc-ink);
  transform:translateY(20px) scale(.98);opacity:0;transition:transform .28s cubic-bezier(.2,.8,.25,1),opacity .28s;z-index:2147483000}
.cc-panel.open{display:flex;transform:none;opacity:1}

.cc-head{background:linear-gradient(135deg,var(--cc-primary),var(--cc-primary-2));color:#fff;padding:12px 18px;display:flex;align-items:center;gap:12px}
.cc-head .av{width:50px;height:50px;border-radius:50%;background:rgba(255,255,255,.22);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:18px;flex:0 0 auto;overflow:hidden}
.cc-head .av img{width:100%;height:100%;object-fit:cover}
.cc-head .ttl{flex:1;min-width:0}
.cc-head .ttl .t{font-weight:700;font-size:15.5px;line-height:1.2}
.cc-head .ttl .s{font-size:12px;opacity:.9;display:flex;align-items:center;gap:6px;margin-top:2px}
.cc-head .ttl .s i{width:8px;height:8px;border-radius:50%;background:#48e09b;display:inline-block;box-shadow:0 0 0 3px rgba(72,224,155,.3)}
.cc-head .close{background:rgba(255,255,255,.15);border:none;color:#fff;width:30px;height:30px;border-radius:50%;cursor:pointer;font-size:22px;line-height:1;display:flex;align-items:center;justify-content:center;padding:0}
.cc-head .cc-restart{background:rgba(255,255,255,.15);border:none;color:#fff;width:30px;height:30px;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;padding:0;transition:background .15s,transform .3s}
.cc-head .cc-restart svg{width:16px;height:16px;fill:#fff}
.cc-head .cc-restart:hover{background:rgba(255,255,255,.32)}
.cc-head .cc-restart:active svg{transform:rotate(-360deg);transition:transform .4s}
.cc-head .cc-menu{background:transparent;border:none;color:#fff;width:30px;height:30px;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;padding:0;opacity:.9}
.cc-head .cc-menu svg{width:20px;height:20px}
.cc-head .cc-menu:hover{background:rgba(255,255,255,.18);opacity:1}
.cc-head .cc-min svg{width:20px;height:20px;stroke:#fff}
.cc-hmenu{position:absolute;top:58px;right:14px;z-index:5;background:#fff;border:1px solid #e6e8f2;border-radius:11px;box-shadow:0 10px 26px rgba(20,30,60,.16);overflow:hidden;min-width:196px;animation:cc-up .12s ease}
.cc-hmenu-i{display:flex;align-items:center;gap:10px;width:100%;text-align:left;border:0;background:#fff;padding:11px 13px;font-size:14px;color:#28303d;cursor:pointer;font-family:inherit}
.cc-hmenu-i:hover{background:#f5f7fb}
.cc-hmenu-i svg{width:17px;height:17px;fill:#8a97a3;flex:0 0 auto}
.cc-confirm{position:absolute;inset:0;z-index:6;background:rgba(20,25,40,.35);display:flex;align-items:center;justify-content:center;padding:18px;animation:cc-up .12s ease}
.cc-confirm-box{background:#fff;border-radius:14px;padding:18px;max-width:300px;width:100%;box-shadow:0 14px 34px rgba(20,30,60,.25)}
.cc-confirm-t{font-size:15px;font-weight:700;color:#28303d;margin-bottom:6px}
.cc-confirm-s{font-size:13px;color:#6b7684;line-height:1.5;margin-bottom:15px}
.cc-confirm-b{display:flex;gap:8px}
.cc-confirm-no{flex:1;border:1px solid #e6e8ee;background:#fff;color:#6b7684;font-weight:600;font-size:13px;border-radius:9px;padding:10px 0;cursor:pointer;font-family:inherit}
.cc-confirm-yes{flex:1;border:0;background:#c0342f;color:#fff;font-weight:600;font-size:13px;border-radius:9px;padding:10px 0;cursor:pointer;font-family:inherit}
.cc-rform{display:flex;flex-direction:column;gap:7px;margin:4px 0 2px}
.cc-rf-in{border:1px solid #d7dde6;border-radius:9px;padding:9px 12px;font-size:13.5px;outline:none;font-family:inherit;width:100%;box-sizing:border-box}
.cc-rf-in:focus{border-color:var(--cc-primary)}
.cc-prog{height:6px;background:rgba(15,23,42,.12)}
.cc-prog-bar{height:100%;width:0;background:var(--cc-prog,#f59e0b);transition:width .45s ease}

.cc-body{flex:1;overflow-y:auto;padding:18px 16px 8px;background:var(--cc-bg);display:flex;flex-direction:column;gap:10px}
.cc-body::-webkit-scrollbar{width:6px}.cc-body::-webkit-scrollbar-thumb{background:#cdd9e0;border-radius:3px}
.cc-row{display:flex;gap:8px;align-items:flex-end;animation:cc-up .3s ease both}
.cc-row.user{justify-content:flex-end}
.cc-row .av{width:28px;height:28px;border-radius:50%;background:linear-gradient(135deg,var(--cc-primary),var(--cc-primary-2));color:#fff;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;flex:0 0 auto;overflow:hidden}
.cc-row .av img{width:100%;height:100%;object-fit:cover}
.cc-bub{max-width:78%;padding:11px 14px;border-radius:16px;font-size:14.5px;line-height:1.45;box-shadow:0 2px 6px -3px rgba(20,50,70,.25)}
.cc-row.bot .cc-bub{background:var(--cc-bot);border-bottom-left-radius:5px}
.cc-row.user .cc-bub{background:linear-gradient(135deg,var(--cc-primary),var(--cc-primary-2));color:#fff;border-bottom-right-radius:5px}
.cc-bub a{color:var(--cc-primary);font-weight:600}
/* Listas dentro de la burbuja: se fuerzan con !important para que se vean aunque el TEMA de la web resetee list-style */
.cc-bub ul,.cc-bub ol{margin:6px 0!important;padding:0 0 0 22px!important;list-style-position:outside!important}
.cc-bub ul{list-style-type:disc!important}
.cc-bub ol{list-style-type:decimal!important}
.cc-bub li{display:list-item!important;list-style:inherit!important;margin:3px 0!important;padding:0!important;text-align:left}

.cc-typing{display:flex;gap:4px;padding:14px 16px;background:#fff;border-radius:16px;border-bottom-left-radius:5px;width:fit-content;box-shadow:0 2px 6px -3px rgba(20,50,70,.25)}
.cc-typing i{width:7px;height:7px;border-radius:50%;background:#b6c6d0;animation:cc-blink 1.2s infinite}
.cc-typing i:nth-child(2){animation-delay:.2s}.cc-typing i:nth-child(3){animation-delay:.4s}

.cc-foot{border-top:1px solid #e7eef2;background:#fff;padding:12px}
.cc-powered{display:flex;align-items:center;justify-content:center;gap:5px;padding:6px 10px;font-size:11px;line-height:1;color:#8a94a6;text-decoration:none;background:#fff;border-top:1px solid #eef2f6}
.cc-powered b{color:#1B20F9;font-weight:700}
.cc-powered:hover b{text-decoration:underline}
.cc-inrow{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.cc-inpair{display:flex;align-items:center;gap:8px;flex:0 0 100%;min-width:0}
.cc-inpair .cc-unit{flex:0 0 46px}
.cc-inpair .cc-input{flex:1 1 auto;min-width:0;width:100%}
.cc-input{flex:1;box-sizing:border-box;min-width:0;max-width:100%;border:1.5px solid #dce6eb;border-radius:12px;padding:11px 14px;font-size:14.5px;font-family:inherit;outline:none;transition:border .2s}
.cc-input:focus{border-color:var(--cc-primary)}
.cc-send{width:44px;height:44px;flex:0 0 auto;border:none;border-radius:12px;background:linear-gradient(135deg,var(--cc-primary),var(--cc-primary-2));color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center}
.cc-send svg{width:20px;height:20px;fill:#fff}
.cc-opts{display:flex;flex-direction:column;gap:7px;max-height:260px;overflow-y:auto}
.cc-opt{border:1.5px solid var(--cc-primary);color:var(--cc-primary);background:#fff;border-radius:12px;padding:10px 14px;font-size:14px;font-weight:600;cursor:pointer;text-align:left;font-family:inherit;transition:all .15s}
@media (hover:hover){.cc-opt:hover{background:var(--cc-primary);color:#fff}}   /* solo con ratón real: en móvil el :hover se quedaba «pegado» y la opción parecía pulsada (azul) */
.cc-opt:active{background:var(--cc-primary);color:#fff}   /* feedback al tocar en móvil: se pinta mientras se pulsa y se suelta (no se queda) */
.cc-opt.sel{background:var(--cc-primary);color:#fff}
.cc-opt.sel:before{content:"\2713  "}
/* SELECCIÓN MÚLTIPLE: casilla real a la izquierda (solo aquí; en selección única no hay check). Color = el del chat. */
.cc-multi .cc-opt{display:flex;align-items:center;gap:10px}
.cc-multi .cc-opt:before{content:"";flex:0 0 auto;width:18px;height:18px;border:1.5px solid var(--cc-primary);border-radius:4px;background:#fff;transition:background .12s,border-color .12s}
.cc-multi .cc-opt.sel{background:color-mix(in srgb,var(--cc-primary) 12%,#fff);color:var(--cc-primary)}
.cc-multi .cc-opt.sel:before{content:"";border-color:var(--cc-primary);background:var(--cc-primary) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='white' stroke-width='3.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M20 6 9 17l-5-5'/%3E%3C/svg%3E") center/12px no-repeat}
.cc-listbox{max-height:172px;overflow-y:auto;margin-top:8px;padding-right:2px}
.cc-go{align-self:flex-end;border:none;background:linear-gradient(135deg,var(--cc-primary),var(--cc-primary-2));color:#fff;border-radius:6px;padding:10px 18px;font-weight:600;cursor:pointer;font-family:inherit;font-size:14px;margin-top:2px}
.cc-go:disabled{opacity:.5;cursor:default}
.cc-actions{display:flex;align-items:center;gap:8px;margin-top:10px}
.cc-actions .cc-go{align-self:auto;margin-top:0}
.cc-actions .cc-go:not(.cc-back){margin-left:auto}
.cc-link{display:block;text-align:center;color:var(--cc-muted);font-size:13px;margin-top:8px;cursor:pointer;text-decoration:underline}
.cc-stars{display:flex;gap:6px;justify-content:center;padding:4px 0}
.cc-stars span{font-size:34px;color:#d7dee3;cursor:pointer;transition:color .12s}
.cc-stars span.on{color:#ffb300}
.cc-scale{display:flex;flex-wrap:wrap;gap:6px;justify-content:center}
.cc-scale button{width:38px;height:38px;border:1.5px solid #dce6eb;background:#fff;border-radius:6px;cursor:pointer;font-weight:600;color:var(--cc-ink);font-family:inherit}
@media (hover:hover){.cc-scale button:hover{border-color:var(--cc-primary);color:var(--cc-primary)}}
.cc-scale button.sel{background:var(--cc-primary);border-color:var(--cc-primary);color:#fff}
.cc-recs{justify-content:flex-start}
.cc-recs button{width:auto;min-width:38px;height:auto;min-height:34px;padding:7px 12px;font-size:13px}
.cc-emote.sel{outline:2px solid var(--cc-primary);outline-offset:2px;border-radius:6px;opacity:1;transform:scale(1.05)}
.cc-chips{display:flex;gap:8px;overflow-x:auto;padding-bottom:6px}
.cc-chip{flex:0 0 auto;border:1.5px solid #dce6eb;background:#fff;border-radius:6px;padding:8px 12px;text-align:center;cursor:pointer;font-family:inherit;min-width:62px}
.cc-chip small{display:block;color:var(--cc-muted);font-size:11px}
.cc-chip b{font-size:16px}
.cc-chip.sel{border-color:var(--cc-primary);background:#e8f6f8}
@media (hover:hover){.cc-chip:hover{border-color:var(--cc-primary);background:#e8f6f8}}
.cc-slots{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}
.cc-slots button{border:1.5px solid var(--cc-primary);color:var(--cc-primary);background:#fff;border-radius:6px;padding:8px 14px;cursor:pointer;font-weight:600;font-family:inherit}
@media (hover:hover){.cc-slots button:hover{background:var(--cc-primary);color:#fff}}
.cc-file{display:flex;flex-direction:column;gap:8px}
.cc-file label,.cc-file-btn{display:flex;align-items:center;justify-content:center;gap:8px;border:1.5px dashed #b9cdd6;border-radius:12px;padding:14px;color:var(--cc-primary);font-weight:600;cursor:pointer}
@media (hover:hover){.cc-file-btn:hover{border-color:var(--cc-primary);background:#f7fafc}}
.cc-file input{display:none}
.cc-file-list{display:flex;flex-direction:column;gap:6px}
.cc-file-item{display:flex;align-items:center;gap:8px;background:#f4f7f9;border:1px solid #e4e9ed;border-radius:10px;padding:7px 10px;font-size:13px}
.cc-file-ic{flex:0 0 auto}
.cc-file-nm{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#2b333a;font-weight:600}
.cc-file-sz{flex:0 0 auto;color:#8a97a0;font-size:12px}
.cc-file-x{flex:0 0 auto;border:none;background:none;color:#b23b3b;cursor:pointer;font-size:14px;line-height:1;padding:2px 4px;border-radius:6px}
.cc-file-x:hover{background:#fde8e8}
.cc-file-msg{color:#c0392b;font-size:12.5px;font-weight:600}
.cc-file-msg:empty{display:none}
.cc-cta{display:block;text-align:center;background:linear-gradient(135deg,var(--cc-primary),var(--cc-primary-2));color:#fff;text-decoration:none;font-weight:600;border-radius:12px;padding:12px;margin-top:6px}
.cc-cta.wa{background:#25d366}
.cc-cta.cc-lk{margin-top:0;background:#fff;color:#2b333a;border:1px solid #e4e9ed;border-radius:12px;padding:8px 11px;display:flex;align-items:center;gap:10px;text-align:left;justify-content:flex-start;font-weight:600;transition:border-color .14s,background .14s}
@media (hover:hover){.cc-cta.cc-lk:hover{border-color:var(--lk-col,var(--cc-primary));background:#f7fafc}}
.cc-lk-ic{flex:0 0 auto;width:30px;height:30px;border-radius:7px;display:inline-flex;align-items:center;justify-content:center}
.cc-lk-ic svg{width:18px;height:18px}
.cc-lk-tx{flex:1;min-width:0}
.cc-lk-ar{flex:0 0 auto;width:16px;height:16px;color:#9aa6ad;display:inline-flex;align-items:center;justify-content:center}
.cc-lk-ar svg{width:15px;height:15px}
.cc-go.lk{background:none;color:#5b6a75;border:1px solid #dbe2e7}
@media (hover:hover){.cc-go.lk:hover{border-color:var(--cc-primary);color:var(--cc-primary)}}
.cc-date{display:flex;gap:8px}
.cc-date input{flex:1;border:1.5px solid #dce6eb;border-radius:12px;padding:10px 12px;font-family:inherit;font-size:14px}
.cc-range{display:flex;align-items:center;gap:10px}
.cc-range input{flex:1}
.cc-foot small.hint{display:block;color:var(--cc-muted);font-size:12px;margin-bottom:8px}

/* Posición de la burbuja (izquierda / centro / derecha) */
.cc-pos-left .cc-launcher{left:calc(24px + var(--cc-offx,0px) + var(--cc-stack,0px));right:auto}
.cc-pos-left .cc-panel{left:calc(24px + var(--cc-offx,0px) + var(--cc-stack,0px));right:auto}
.cc-pos-left .cc-greet{left:calc(96px + var(--cc-offx,0px) + var(--cc-stack,0px));right:auto}
.cc-pos-center .cc-launcher{left:50%;right:auto;margin-left:calc(-31px + var(--cc-stack,0px))}
.cc-pos-center .cc-panel{left:50%;right:auto;margin-left:calc(-190px + var(--cc-stack,0px))}
.cc-pos-center .cc-greet{left:50%;right:auto;margin-left:calc(-115px + var(--cc-stack,0px))}

/* ---- Modo embebido (vista previa del panel / inserción inline / página completa) ---- */
.cc-embedded{position:relative;width:100%;height:100%}
.cc-embedded .cc-launcher,.cc-embedded .cc-greet{display:none!important}
.cc-embedded .cc-panel{position:relative;z-index:auto;right:auto;bottom:auto;width:100%;height:100%;max-width:none;
  box-shadow:none;border-radius:0;display:flex;transform:none;opacity:1}
.cc-embedded .cc-head .close{display:none}

@keyframes cc-up{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
@keyframes cc-blink{0%,60%,100%{opacity:.3}30%{opacity:1}}
@keyframes cc-pop{from{opacity:0;transform:scale(.9)}to{opacity:1;transform:none}}
/* MÓVIL: el panel flotante ocupa TODA la pantalla (evita que se salga por la derecha y corte burbujas/campo/botón).
   Selectores VÁLIDOS en todos los navegadores (el :not() con selector compuesto lo descartaba Safari iOS <16.4) y con
   peso suficiente para ganar a las posiciones .cc-pos-left/.cc-pos-center; la vista previa embebida se re-afirma aparte. */
@media(max-width:600px){.cc-launcher{transform:scale(var(--cc-lmob,1));transform-origin:bottom right}.cc-pos-left .cc-launcher{transform-origin:bottom left}.cc-pos-center .cc-launcher{transform-origin:bottom center}}
@media(max-width:480px){
  .cc-panel,.cc-pos-left .cc-panel,.cc-pos-center .cc-panel{top:0;left:0;right:0;bottom:0;width:auto;height:100vh;height:100dvh;max-width:100vw;margin-left:0;border-radius:0}
  .cc-embedded .cc-panel{position:relative;top:auto;left:auto;right:auto;bottom:auto;width:100%;height:100%;max-width:none;border-radius:inherit}
  .cc-input,.cc-live-input input,.cc-date input,.cc-inrow input,.cc-inrow textarea,.cc-panel input,.cc-panel textarea,.cc-panel select{font-size:16px}   /* iOS Safari hace ZOOM al enfocar campos <16px y descuadra toda la pantalla al escribir; 16px lo evita */
}

/* v1.6.0: valoracion con caritas */
.cc-emotes{display:flex;gap:6px;align-items:center;padding:6px 0;}
.cc-emote{display:inline-block;width:40px;height:40px;background:url('caritas-valoracion.png') no-repeat;background-size:185px 37px;cursor:pointer;transition:transform .12s;opacity:.85;}
.cc-emote:hover{transform:scale(1.18);opacity:1;}
.cc-e1{background-position:-147px 0;}
.cc-e2{background-position:-36px 0;}
.cc-e3{background-position:-110px 0;}
.cc-e4{background-position:-73px 0;}
.cc-e5{background-position:2px 0;}

/* 1.6.3: respuestas DENTRO de la conversacion, pegadas a la burbuja de la pregunta (como collect) */
.cc-inline{display:flex;flex-direction:column;align-items:flex-start;gap:8px;background:#f4f6f8;border-radius:0 14px 14px 14px;padding:10px 12px 12px;margin:2px 14px 6px 44px;max-width:82%}
.cc-inline .cc-opts{width:100%}
.cc-opts.cc-hrs{flex-direction:row;flex-wrap:wrap;gap:6px;max-height:none}
.cc-opts.cc-hrs .cc-opt{padding:7px 12px;font-size:13px;text-align:center}
.cc-opts.cc-hrs .cc-opt:before{display:none}
.cc-go.cc-block{align-self:stretch;width:100%;text-align:center;margin-top:8px}
.cc-inline .cc-waitlink{align-self:center!important;width:auto!important;max-width:100%;margin:10px auto 2px!important;display:inline-flex;align-items:center;justify-content:center;gap:0;background:#f2f4f6!important;color:#7a8894!important;border:1px dashed #cfd8de!important;border-radius:999px!important;padding:7px 14px!important;font-size:12px!important;font-weight:400!important}
.cc-inline .cc-waitlink:hover{background:#e9edf0!important;color:#5f6b7a!important}
.cc-cita-day{background:#fff;border:1px solid #dbe7ea;border-radius:12px;overflow:hidden;margin-bottom:10px}
.cc-cita-band{background:#d3edf0;color:#0e7c8a;font-weight:600;font-size:13px;padding:7px 11px}
.cc-cita-body{padding:8px 11px 11px}
.cc-cita-part{font-size:11px;color:#6b7a86;text-transform:uppercase;letter-spacing:.03em;margin:7px 0 4px}
.cc-cita-sumblk{margin-top:8px;background:#ecedff;border:.5px solid #cfd1fb;border-radius:10px;padding:8px 10px}
.cc-cita-rescue{font-size:12px;color:#6b7a86;margin:10px 0 4px}
.cc-pv-save{margin:10px 0 2px;padding:9px 11px;background:#f3f7fa;border:1px solid #dbe7ea;border-radius:10px}
.cc-pv-t{font-size:12px;color:#4a5a66;margin-bottom:5px}
.cc-link.cc-block{display:block;width:100%;text-align:center;padding:9px 12px;margin-top:6px;border:1px solid var(--cc-primary);border-radius:10px;color:var(--cc-primary);text-decoration:none;font-weight:600;box-sizing:border-box}
@media (hover:hover){.cc-link.cc-block:hover{background:var(--cc-primary);color:#fff}}
.cc-cita-sumlb{display:block;font-size:11px;text-transform:uppercase;letter-spacing:.03em;color:#1B20F9;font-weight:700;margin-bottom:2px}
.cc-inline .cc-opt{display:inline-flex;align-items:center;gap:9px;border-radius:12px}
.cc-inline .cc-opt:before{display:none}   /* selección ÚNICA: sin marcador (al tocar avanza). La casilla solo en multiselección (regla .cc-multi más específica) */
.cc-inline .cc-go{align-self:flex-end}
.cc-inline .hint{color:#8a97a0;font-size:11.5px}
.cc-inline .cc-emotes,.cc-inline .cc-stars{background:transparent}

/* 1.6.4: multiseleccion con CASILLAS cuadradas (unica = puntito redondo) */
.cc-inline .cc-multi .cc-opt:before{content:"";border-radius:3px;width:13px;height:13px;border:1.5px solid #b9c4cb;background:#fff;box-sizing:border-box;display:inline-flex;align-items:center;justify-content:center}
.cc-inline .cc-multi .cc-opt.sel:before{content:"\2713";color:var(--cc-primary);background:#fff;font-size:10px;font-weight:900;line-height:1}

/* 1.6.5: Continuar como barra inferior del cuadro (multiseleccion) */
.cc-inline .cc-go{align-self:stretch;width:100%;margin-top:6px;border-radius:10px;padding:11px;font-size:14px}

/* 1.6.433: botones del flujo de cita = botón teal de marca (redondeado), igual que el resto. (Antes: barra oscura #3f4650 con esquinas rectas arriba/redondas abajo — eliminada.) El «Atrás» conserva su fondo claro por estilo inline. */
.cc-inline .cc-go{width:100%;margin:10px 0 2px;border-radius:10px;background:linear-gradient(135deg,var(--cc-primary),var(--cc-primary-2));color:#fff;padding:12px}
/* 1.6.403: CTA «Continuar para confirmar la reserva» = botón teal de marca (como «Sí, reservar»), independiente y destacado */
.cc-inline .cc-go.cc-confirmcta{width:100%;margin:12px 0 2px;border-radius:10px;background:linear-gradient(135deg,var(--cc-primary),var(--cc-primary-2));color:#fff;padding:13px;font-size:14.5px}
@media (hover:hover){.cc-inline .cc-go.cc-confirmcta:hover{filter:brightness(1.05)}}
/* 1.6.410: botones de la ficha «Abrir mi reserva» (gestión) = botones de verdad, independientes, con icono. Sacan el tratamiento de «barra» de .cc-inline .cc-go */
.cc-go.cc-mbtn{width:100%;margin:0 0 8px;border-radius:10px;padding:12px;display:flex;align-items:center;justify-content:center;gap:8px;font-size:14px;font-weight:600;line-height:1;text-decoration:none;box-sizing:border-box}
.cc-go.cc-mbtn svg{width:16px;height:16px;flex:0 0 auto}
.cc-go.cc-mghost{width:100%;margin:4px 0 0;padding:8px;background:transparent;border:0;color:#8a97a3;font-size:12.5px;font-weight:500;text-align:center;display:block}
@media (hover:hover){.cc-go.cc-mbtn:hover{filter:brightness(1.04)}.cc-go.cc-mghost:hover{color:#5b6675}}

/* 1.6.6: avatar alineado ARRIBA de la pregunta */
.cc-row{align-items:flex-start}

/* 1.6.7: respuestas del usuario = pastilla totalmente redondeada */
.cc-row.user .cc-bub{border-radius:12px;padding:11px 16px}

/* ===== Rango (deslizador 1 valor / intervalo) ===== */
.cc-rng{width:100%;padding:4px 6px 2px;box-sizing:border-box}
.cc-rng-val{text-align:center;font-weight:800;font-size:16px;color:var(--cc-primary);margin-bottom:12px}
.cc-rng-track{position:relative;height:24px;margin:0 12px}
.cc-rng-track::before{content:"";position:absolute;top:50%;transform:translateY(-50%);left:0;right:0;height:5px;border-radius:3px;background:#e3e8ee}
.cc-rng-fill{position:absolute;top:50%;transform:translateY(-50%);height:5px;border-radius:3px;background:var(--cc-primary)}
.cc-rng input[type=range]{-webkit-appearance:none;appearance:none;background:transparent;position:absolute;top:0;left:0;width:100%;height:24px;margin:0;pointer-events:auto}
.cc-rng.dual input[type=range]{pointer-events:none}
.cc-rng input[type=range]::-webkit-slider-runnable-track{background:transparent;height:24px}
.cc-rng input[type=range]::-webkit-slider-thumb{-webkit-appearance:none;pointer-events:auto;height:20px;width:20px;margin-top:2px;border-radius:50%;background:#fff;border:2px solid var(--cc-primary);box-shadow:0 1px 4px rgba(0,0,0,.28);cursor:pointer}
.cc-rng input[type=range]::-moz-range-track{background:transparent;height:24px}
.cc-rng input[type=range]::-moz-range-thumb{pointer-events:auto;height:20px;width:20px;border-radius:50%;background:#fff;border:2px solid var(--cc-primary);box-shadow:0 1px 4px rgba(0,0,0,.28);cursor:pointer}
.cc-rng-ends{display:flex;justify-content:space-between;margin:8px 2px 0;font-size:12px;color:#7a8699}
.cc-rng-ends span{display:flex;flex-direction:column;line-height:1.25}
.cc-rng-ends span.r{text-align:right;align-items:flex-end}
.cc-rng-ends small{color:#9aa5b5;font-size:11px}

/* Unidad (prefijo/sufijo) junto al campo de número */
.cc-unit{align-self:center;color:#5b6b7a;font-size:14px;font-weight:700;flex:0 0 auto;padding:0 3px;white-space:nowrap}

/* Chat en vivo (F1): mensaje del agente + compositor manual */
.cc-row.cc-agent .cc-bub{background:#eef0ff;border:1px solid #ccd2ff;color:#1a2340;}
.cc-agentby{display:block;font-size:10px;color:#6b73b3;margin-top:3px;font-weight:600;}
.cc-card{display:flex;gap:10px;align-items:center;max-width:82%;background:#fff;border:1px solid #e4e7f2;border-radius:14px;padding:8px;text-decoration:none;box-shadow:0 2px 8px -4px rgba(20,50,70,.25)}
.cc-card img{width:54px;height:54px;flex:0 0 auto;border-radius:10px;object-fit:cover;background:#eef1f5}
.cc-card-b{min-width:0;display:flex;flex-direction:column}
.cc-card-b b{font-size:14px;font-weight:600;color:#1a2340;line-height:1.3}
.cc-card-p{font-size:13px;color:#1b9e63;font-weight:600;margin-top:1px}
.cc-card-b em{font-size:12px;color:var(--cc-primary);font-style:normal;font-weight:600;margin-top:3px}
.cc-live-input{display:flex;gap:6px;padding:8px;align-items:center;}
.cc-live-input input{flex:1;border:1px solid #d7dde6;border-radius:999px;padding:9px 13px;font-size:14px;outline:none;font-family:inherit;}
.cc-live-input .cc-live-send{border:0;background:#1B20F9;color:#fff;border-radius:999px;padding:9px 15px;font-weight:600;cursor:pointer;font-size:14px;}
.cc-assist{margin:6px 0 2px;padding-left:2px}
.cc-assist-ln{display:inline-flex;align-items:center;gap:5px;font-size:12px;color:#7b8593;text-decoration:none;border-bottom:1px dotted #b6bdc9;padding-bottom:1px;cursor:pointer}
.cc-assist-ln:hover{color:var(--cc-primary,#2f6bd6);border-bottom-color:var(--cc-primary,#2f6bd6)}
.cc-assist-note{font-size:11px;color:#a0a8b3;margin-top:3px;padding-left:18px}
.cc-assist-urlbtn{display:inline-block;margin:8px 0 2px;font-size:13px;font-weight:600;color:#fff;background:var(--cc-primary,#2f6bd6);border-radius:10px;padding:8px 15px;text-decoration:none}
.cc-assist-urlbtn:hover{opacity:.92}
.cc-draftbadge{flex:0 0 auto;background:#EF9F27;color:#412402;font:600 11px/1.4 var(--cc-font,inherit);letter-spacing:.02em;text-align:center;padding:6px 8px;}

.cc-testbar{display:flex;align-items:center;justify-content:center;gap:6px;background:#f59e0b;color:#3a2a05;font-size:11px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;padding:5px 8px;line-height:1;box-shadow:inset 0 -1px 0 rgba(0,0,0,.08)}
.cc-testbar svg{flex:0 0 auto}

.cc-audio{padding:6px 8px!important}
.cc-audio audio{max-width:220px;height:34px;display:block}
.cc-live-rec{flex:none;background:none;border:0;color:#7a8290;cursor:pointer;padding:4px 6px;display:flex;align-items:center}
.cc-live-rec.rec{color:#e2483d}

.cc-opt-eta{font-size:11px;color:#8a97a3;margin:-2px 0 6px 4px;line-height:1.3}
.cc-mode-eta .cc-bub,.cc-mode-eta{font-size:11px;color:#8a97a3}